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Smart Libraries Newsletter

March 2012

  The Library Automation News Cycle Typically, news in the library automation industry tends to be clustered around major conferences, and larger conferences tend to attract bigger news. The American Library Association Annual Conference (held each summer) and the Midwinter Meeting (held early...

May 2013

  Discovery Services Improving I continue to be impressed with the ongoing improvements in library resource discovery services. These services aim to allow library users to access library resources with the same level of ease that they experience with the general Web through search engines like Google or Bing. But ease of use isn’t the only concern. It’s imperative that these discovery...

April 2013

  The Challenge to Cooperate and Compete In my view, the library automation industry, though extremely competitive, maintains a flavor of collegiality. I’m not close enough to other competitive sectors to really know, but I suspect many are considerably more ruthlessness. The organizations that create technology products for libraries must take the sensibilities and values of their...

March 2013

  The Roles of Integrated Library Systems and Library Services Platforms One of the major activities that we have covered in Smart Libraries Newsletter during the past few years involves the emergence of the new genre of library services platforms. The entrants in this genre take a significant departure from the well-established model of the integrated library systems that have prevailed in...

February 2013

  Advancing from Marketing Hype to Substantive Developments In the last year or so I have observed an ever growing interest by libraries in cloud computing. More of the conferences where I speak are focused on exploring the topic. Cloud computing is mentioned frequently in technical articles in the field, in blog postings, on twitter, and in product marketing. Libraries are keen to sort out...

January 2013

  The Role of Private Equity in the Library Automation Industry As libraries make investments in technology, it’s important to be aware of the nature of the businesses that provide these products and services. We naturally evaluate software products on the merits of their functionality, alignment with current and anticipated library requirements, the soundness of architecture, and other...

December 2012

  Providing Support for Reference Services The current information and technology landscape has had a profound impact on the nature of reference services in libraries. In times when almost any factual question can be handled by a quick search on Google or by “asking Siri,” these types of questions, once a signification portion of questions directed reference librarians, have largely...

November 2012

  Progressive Trends in New Zealand I continue to see in almost all of my encounters with technology use in libraries an ever-increasing reliance on cooperative efforts to find ways to gain more efficiencies, lower costs, and make a greater impact on patron services than possible alone. This spirit of cooperation seems well rooted in most library organizations. --Marshall Breeding   Also...

October 2012

  Balancing Continuity and Change through Business Transitions Libraries expect continuity from the organizations that they rely on for strategic technology products. Libraries tend to make use of their automation products for incredibly long periods and expect them to be supported and enhanced throughout a prolonged life cycle. I observe that a typical lifespan of an integrated library...

September 2012

  Growing Cooperation and Consolidation We can see a definite trend of consolidation among the organizations that create technology products for libraries. Through a long series of mergers and acquisitions, the industry has gradually transformed from being fractured in a way that pits relatively small companies against each other with overlapping products and limited revenue opportunities to...

August 2012

  Forming Constructive Partnerships I have long held that libraries should not be passive consumers of technology products, but rather, active partners in shaping them. Libraries have a great deal at stake in how well these products work. They benefit from individual or collective efforts to influence product development in order to address ever evolving requirements. Not all libraries have...